
Apple Inc. confirmed it is working on a fix for the iPhone 8 that has to do with the earpiece when making phone calls.
First reported by The Verge, iPhone 8 users have been turning to internet forums including MacRumors, Apple’s support page and Reddit to complain about a “crackling” or “static” noise that disrupts the audio when using the earpiece to make calls. It happens when phoning a person or communicating via Facetime but not all the time. Dozens of customers have complained, prompting Apple to issue a statement to The Verge. In it, the Cupertino, Calif.-based technology powerhouse said the issue only impacts a “small number” of smartphones and said it is working on a software update that will correct the issue. “We are aware of the issue which is affecting customers in a small number of cases,” an Apple spokesperson told The Verge. “Our team is at work on a fix, which will be included in an upcoming software release.”

While new products often have minor glitches that require a software update or other fix, for the iPhone 8 and iPhone 8 Plus it could have an impact on sales given early indications that the devices aren’t selling as well as hoped.
Pre-orders for both the iPhone 8 and iPhone 8 Plus are shipping one to two weeks out, which compares to the typical three to six weeks for a new smartphone from Apple. I think the Phone X, which doesn't go on sale until Oct. 27 and starts shipping Nov. 3, that is the culprit for the sluggish orders.
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